People Answering People in Buffalo, Rochester & Syracuse, NY
When it comes to medical questions, there are a lot of them. Whether the questions are related to insurance, specialties or lab results, you can count on our operators to help your customers and your practice. At Abbott Answering Services, we can provide 24/7 medical answering services to residents in the Buffalo, Rochester, and Syracuse, NY area. We are a HIPAA compliant answering service with extensive training in medical phone answering.
We are the medical answering service to rely on whether you need on-call scheduling, tele messaging services, paging, text messages, daily emails, faxes or more. Our locally owned and operated service is cost-effective and valuable to your bottom line.
Why Choose Our Medical Answering Service?
Each of our employees is expertly trained before responding to medical calls. Every inbound call involves a customized greeting to ensure your customers' needs are met. All personal health information will be protected in accordance with HIPAA. When your customers call our medical answering service, they will never have to sit through minutes of automated messaging or leaving a voicemail for the following morning. Our professionals will give them answers, ensuring their confidence in your company, mission, and overall customer service.
In addition, you will be able to see all the statistics of the inbound calls. This information can help tailor your business strategy and will show in-depth details about each call. We offer free estimates on all our phone and medical answering services.
HIPAA COMPLIANT SOFTWARE
Contact Us Today
You can customize your medical answering services to meet your specific needs with 24/7 call center availability for your convenience and peace of mind. We service businesses throughout the state including Buffalo, Rochester, and Syracuse, NY. Fill out our contact form or simply give us a call to know more.
All medical clients are welcome to install the latest HIPAA compliant message delivering system onto your smartphone. This new app will allow you to properly communicate with patients, employees, and other parties.
"Abbott has always been a pleasure to deal with for the past 30 years. Your staff is professional , polite and dependable. Thank you for all the years of great service."